Frequently Asked Questions

• When should I repair vs. replace a cracked windshield?

  Deciding between repairing or replacing a cracked windshield depends on the size, location, and depth of the damage. Generally, chips smaller than a quarter and cracks under three inches can be repaired if they aren’t directly in the driver’s line of sight. This allows the repair to be minimally invasive and maintain windshield integrity. However, if a crack is large, obstructs vision, or extends to the edge of the windshield, a replacement is often necessary for safety reasons. Extreme weather exposure or high-impact damage can also require a full replacement to restore structural support.

• How long does a windshield replacement take?

  A windshield replacement typically takes about 60 to 90 minutes. The process involves carefully removing the damaged windshield, preparing the frame, and installing a new one with high-quality adhesive. While the installation itself doesn’t take long, it’s crucial to let the adhesive cure properly to ensure a secure bond. Most technicians recommend a “safe drive-away time” of one to two hours post-installation, during which the adhesive should fully set. For the best results, it’s advised to avoid high-pressure washing or rough handling for at least 24 hours.

• Will my insurance cover auto glass repairs or replacements?

  In many cases, auto insurance policies cover glass repairs or replacements, especially if you have comprehensive coverage. Some policies fully cover minor repairs, like chip or crack repair, without a deductible. However, for full windshield replacements, a deductible may apply depending on your policy terms. To find out your specific coverage, it’s best to review your policy details or consult with your insurance provider. Valley Glass can also assist with insurance claims to make the process smoother and help confirm your coverage.

• Can I drive immediately after a windshield replacement?

  After a windshield replacement, it’s generally advised to wait at least one hour before driving the vehicle. This waiting period allows for the adhesive to bond to the new windshield and cure properly, ensuring a secure fit. However, specific instructions can vary based on the adhesive type and environmental conditions. It’s important to follow the technician’s recommendations regarding driving time to avoid compromising the windshield’s installation. During the initial hours, you should avoid heavy braking, high speeds, or rough roads, as these conditions can stress the new installation. Always consult your service provider for the best practices following a windshield replacement.

• Is mobile repair service available?

  Yes, mobile repair service is often available for auto glass repairs and replacements. This convenience allows technicians to come directly to your location to make the process hassle-free. Mobile services are particularly beneficial for individuals with busy schedules or those unable to drive due to damage.

• How do I know if my car’s ADAS needs recalibration?

  Determining if your car’s ADAS needs recalibration after a windshield replacement is crucial. Key indicators include the presence of sensors near the windshield, as these often require realignment post-replacement. Pay attention to any dashboard warning lights related to ADAS features; if they activate, recalibration may be needed. Notice if systems like adaptive cruise control or lane-keeping assist are not performing correctly. Valley Glass can address ADAS issues when they perform a windshield replacement.